Which currency will I be charged in?

We process all orders in USD.

How can I pay?

We accept all major Credit Cards: Visa, Mastercard, Discover, American Express, and also Paypal.

Is Checkout on this site safe and secure?

We guarantee 100% safe and secure checkout as we use the latest encryption technology on our website.


What is your return policy?

We will do returns 30 days on all products after shipping the original order. Please contact us at info@sentival.com.

What is your refund policy?

We offer a 30 day Money Back Guarantee on all orders.

What is your replacement policy?

In case an item you ordered is defected, broken, or damaged, we will send a replacement product 100% free of charge. Please contact us at info@sentival.com to ask for a product replacement.


When will my order be processed?

Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to the email you registered with. Average USA shipping time is 3-5 business days. Please note that cost and shipping time will be quoted at checkout based on your location.

How long will it take to receive a tracking number?

It usually takes 1-3 business days. Tracking number automatically sent to your email.

Will I receive a confirmation email when I place my order?

Yes, all customers will receive an order confirmation email after placing their orders. Please check your spam folder before contacting us. In case you didn't get your email confirmation feel free to reach out to us using our Contact Us form.